Staff IT Business Systems Analyst

Company Name:
ARRIS Group, Inc.
Staff IT Business Systems Analyst
Tracking Code
Job Description
ARRIS is a premier video and broadband technology company that transforms how service providers worldwide deliver entertainment and communications without boundaries. Its powerful end-to-end platforms enable service and content providers to improve the way people connect - with each other and with their favorite content. The Company's vision and expertise continue to drive the industry's innovations, as they have for more than 60 years. Headquartered north of Atlanta, in Suwanee, Georgia, ARRIS has R&D, sales and support centers throughout the world

The Staff IT Business Systems Analyst will be responsible for:

o The stability and functionality of Quality IT-related applications in production (approximately 10 applications and databases)
o Managing Quality Configuration Control Board, prioritizing production issues and enhancement with business and providing status of help desk tickets
o Partnering with business and IT Plan Lead to ensure service delivery team is delivering correct, timely and quality solutions
o Supervising local Quality IT staff and interfaces with offshore technical lead, providing feedback on work performance and deliverables
o Auditing service delivery team for compliance to standard process, develops and deploys new processes as needed
o Performing technical review of all solutions and designs
o Leading significant solution designs, provides architectural direction and oversight
o Preparing reports on help desk ticket metrics and project status
o Working cross-functionally within IT
o Managing service delivery team escalations with IT Plan Lead and business owners #LI-HK1
Required Skills
o Database platforms: Oracle, SQL Server
o ETL platforms: Informatica, Oracle Data Integrator
o OS Platforms: Linux, Windows
o Languages: SQL, PL/SQL, Perl
o Applications: .NET, OBIEE
o Knowledge of SAS suite of tools (SAS Analytics Pro, Enterprise Guide, Enterprise Miner) preferred
o Agile software development experience preferred
o At least 6 years experience architecting and delivering databases, data warehouses or quality systems
o Expertise in leading teams for application development, data architecture, ETL, BI and reporting
o Expertise in managing stakeholder requirements and expectations
o Operational support and disaster recovery planning experience
o Excellent analytical, problem solving, communication and interpersonal skills

Basic Qualifications:
- Minimum Bachelors degree in a computer science or equivalent discipline
- Minimum 7+ years of business/IT experience

Job Location
Horsham, Pennsylvania, United States
Position Type

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